Strategic Vision for 2016
Choices of Louisiana, as a component of CARF initiated ASPIRE philosophy is implementing the following Strategic Plan based on key components of success of our three facilities located in Hammond, LaPlace and Alexandria, Louisiana.
The purpose of this plan is implement services in the upcoming year. The areas mentioned below is the review of the plan from provided services in LA Region 9.
- “Expectations of Persons Served” The expectations of the persons served remain constant throughout Choices of Louisiana. The patient population expect professional services performed in a courteous manner. In south Louisiana, we expect to accommodate our patients with unique employment situations such as off-shore or chemical plant workers and others who travel great distances to attend the program. The increase in the number of persons served seeking financial assistance continues to increase.
- “Expectations of Other Stakeholders” Stakeholders in the community expect Choices of Louisiana to continue doing business in a manner which is not disruptive to the surrounding area and region.
- “The Competitive Environment” Choices of Louisiana was awarded to open the Northshore facility in DHH Region 9. Upon opening our doors in 2013, a significant number of patients have been provided access to care closer to where they reside. Choices of Louisiana in Laplace is our closest competition, though the benefit outweighs the risk.
- “Financial Opportunities” One opportunity would be for Medicaid Expansion in LA to cover OTP services, thus making treatment more financially accessible for those who qualify. An additional opportunity is to expand services to those seeking care using Buprenorphine.
- “Financial Threats” Threats to the organization come from barriers to treatment through stigma associated with opioid treatment, and patients choosing to seek treatment from their addiction through pain management physicians.
- “The Organizations Capabilities” As the Northshore and Laplace facilities are close enough in location, if a shortage of staff occurs at one location, a member from the other location can travel. This is beneficial with our Medical Directors and any time away that they may take from the clinic will not take away from service delivery. Additionally, this allows for cross-training of some staff.
- “Service Area Needs” The predominant service need of our patients relates to funding matters. Pending Medicaid funding may address this issue.
- “Demographics of the Service Area” The demographics of this area remain consistent. We continue to have a significant number of patients who travel over an hour each way to attend treatment. Since the start of this program, travel hardships are nearly a thing of the past.
- “Relationships with external stakeholders” Our relationship with all identified local stakeholders remains positive. We are seeing a more positive relationship with local drug free treatment providers as they are referring more patients to the organization.
- “The Regulatory Environment” The primary regulatory change this year is the number of substance abuse hours a Counseling Intern must receive prior to being recognized by the Louisiana ADRA board. Additionally, the SOTA requests a monthly census/capacity report of our patient load.
- “The Legislative Environment” The new Medicaid funding and legislation pertaining to rates is still pending.
Goals In Order of Priority
- Continue to monitor any activity relating to state or federal funding for patient services.
- Continue to provide training as requested from local agencies
- Make staffing adjustments as needed for change in census
- Continue to encourage non-credentialed employees to work towards licensing/certification
- Continue performing public outreach by participating in substance abuse and health-related conferences